Mariam was graduated from Tbilisi State Medical University with honor and was granted full government scholarship for further studies. Upon completing her 3 year residency program she continued her studies at Tbilisi State Medical University to pursue her Master Degree in Healthcare Management and Economics. In parallel to her post graduate studies, Mariam worked as a night shift nurse and later as a doctor at an Emergency Care Unit of Tbilisi Central Hospital.From 2003, Mariam works as a Regional Coordinator for EU supported project “Primary Health Care Financing Reform in Georgia”, where she has been supervising health care reform in the Country. After Health Care Reform Project, Mariam continues work at various EU and USA Embassy funded projects: “Palliative Care’, Poverty Reduction”, US Embassy programs on “Sustainment and Stability Operations program”, “Bioweapon’s Threat Reduction Program”.
From 2008, Mariam came to Fertility sphere with her own history of infertility struggle. She suffered from endometriosis for a long time. She underwent 11 unsuccessful IVF attempts, and 4 surgeries, then one successful but ectopic pregnancy. The medical conditions lead her to turn to surrogacy. With the help of 2 wonderful surrogate mothers, she and her husband have a beautiful daughter and twin boys, born in 2011.
Mariam is principle author of the books “Surrogate Motherhood: The World Practice and Georgian Reality”, “Aging and Healthy Lifestyle” and Co Author of Surrogacy and Fertility book which was published by Cambridge University in 2016. She also writes articles and Blogs for various Georgian newspapers.
Mariam strongly believes, that every business has corporate Social responsibility, thus she funds In Vitro Fertilization (IVF) programs for certain number of Georgian infertile couples on a monthly bases. Moreover, she is a founder of charity organization New Life Fund assisting school children from vulnerable families via providing the monthly stipend for their studies and arranging study corners at home.
Mariam is extremely passionate about people who are dealing with infertility, as she has personally experienced the headache and disappointment associated with it. Mariam brings her remarkable clinical and personal experience to the New Life Global Network and leads the clinics with great commitment to its vision and goals.
As a highly trained professional in customer service and dedicated team member, Sophie is a great asset to New Life. In addition to a BA degree in Translation and Interpretation, Sophie holds a Master’s degree in Business Administration from UK. Having worked for prestigious London companies as a sales and marketing coordinator, Sophie has expertise that is essential to insuring the satisfaction of our intended parents. She has dependable experience that helps her guide our patients through the entire process of a surrogacy program with minimal stress.
Sophie has worked as Senior Sales Advisor at New Look, Marble Arch, London, as well as on Senior Team Leader position for the Dorchester Hotel, Mayfair in London.
Sophie is very eager to keep up with the latest trends in Business Administration. Most recently, she attended several prestigious conferences on Resource Management & Carrier Development, Business Process Management & Change, Leadership Challenges & Strategy Formulation.
As a Head of Personal Managers’ Department, after having 10 years experience working with New Life, Sophie is the first contact person receiving all enquiries from the parents. After collecting the relevant information from the parents and informing the parents about the options New Life can offer, Sophie hands over parents to assigned personal managers. Sophie monitors parents satisfaction and is approachable for the parents any time during the entire journey to ensure the promised expectations to the parents are met at full extend. Sophie is in charge of in personal managers’ training process and constantly strives for increase of their customer service skill sets.
Languages: English, Russian, Georgian
Eliso is a well trained professional with the working experience in different international companies. She has been in customer service for more than ten years and developed her communication, time management and goal oriented skills. Eliso has held supervision and administration positions at The Dorchester Hotel, Mayfair and West Trend Apartments London, she also worked at one of the leading international insurance companies, Vienna Insurance Group, where she deepened her knowledge in customer service. Eliso holds the Bachelor degree in the interpretation and translation of the English language at Georgian Technical University and additionally she took the courses of Marketing, Advertising and Public Relation at one of the prestigious colleges in London, UK.
Eliso has been working at New Life for more than four years and is well aware in details and specifics characterizing the mission and vision of entire New Life. Working as a personal manager, Eliso is responsible for dealing directly with Intended Parents, managing and coordinating their inquiries and providing support in order to ensure their satisfaction. Eliso responds all initial questions in great detail, introduces available programs and handles negotiations for the final agreement for Intended Parents.
Eliso is considered as one of the most dedicated, enthusiastic and supportive team member of New Life with a high sense of responsibility.
Languages: English, Russian, Georgian
Nana holds BA degree in English philology. She completed international studies at Folk High School in Denmark that helped her to be qualified as active and engaged member of society.
Being the Deputy Secretary General of Georgia Red Cross for 8 years, she has gained huge experience and skills in supervision, monitoring and management of programs.
As a personal manager at New Life, Nana introduces available programs to the intended parents, answers all the questions in accurate and timely manner and and handles negotiations for the final agreement. She is always attentive to every detail and prioritizes making everything as easy and pleasant as possible for our intended parents.
Languages: English, Russian, Georgian
Graduated from Ivane Javakhishvili Tbilisi State University, Lika holds BA degree in Psychology. She has more than 10 years of working experience in local, international and state organizations, as well as in NGO. Starting career as a customer service representative for an International company, she managed to become a CEO assistant in a short time.
Having a passion for working in Medical Service and communicate with patients, Lika decided to obtain Master Degree in Public Health Administration and Management. She worked as a deputy director in administrative field in one of the biggest hospitals in Tbilisi. After getting her Master Degree, Lika joined NCDC (National Center of Disease Control and Public Health) UNICEF funded project and she had to deal, control and monitor antenatal and perinatal clinics all over the country. She participated in various health conferences, meetings and trainings arranged by different organizations such as WHO, Statistics Sweden and University of Tromso (Norway).
After almost 5 years of working with New Life, she has been promoted to Head of the Recruitment Department. Working with teams in different countries remotely is multicultural and very interesting. Leading, guiding and managing the teams to bring the best base for implementing the programs is the main duty for Lika.
Languages: English, Russian, Georgian
Tina holds a Bachelor Degree in International Law and Diplomacy, graduated from University of Barcelona, and also holds a Masters Degree on Human Rights Protection and Globalization from Universidad Abierta de Catalunya (UOC).
She has more then 7 years experience as a customer service agent for American Airlines in Barcelona Airport. Also she was a member of Human Rights Head Office Cabinet and Centre for International Humanitarian Law of Red Cross in Catalunya. Worked closely with partner organizations in Barcelona in terms of protect support, operations, organizational development, capacity building, monitoring and evaluation. Participation in the creation of the programme of internal training in humanitarian diplomacy.
Working as a personal manager at New Life, Tina additionally coordinates the Spanish speaking intended parents. She is always ready to help with any situation via email and telephone at any time of the day.
Languages: Spanish, English, Russian, Georgian
Nia has multiple years of experience working in the Patients Coordination Department of the Caucasian Region at the Istanbul Florence Nightingale Hospital. Obtaining a Diploma in Journalism helped Nia to gain additional skills helping her to communicate professionally between patients and the clinic. She is an experienced professional who gained knowledge in the medical field as well as dealing with Patients and most importantly handling time management.
Nia is an extremely responsible, hardworking and empathetic person, which makes her an ideal patient coordinator.
Working as a personal manager at New Life, Nia coordinates the turkish speaking intended parents.
She is always there to respond to patients’ queries via Email, or Telephone any time of the day. Nia makes sure all questions are fully answered in a timely and accurate manner.
Languages: Turkish, Russian, Georgian
Ekaterina Graduated Georgian Technical University and holds Bachelor degree of translator of English language. She started her carrier at one of the leading oil company as a customer representative and in a very short time promoted as a manager of the service center. Thanks to her work skills and dedication, Ekaterina again promoted and became Senior Sales Consultant.
She tried herself in multiple fields and always dealt with challenges successfully. Ekaterina can quickly grab new information, analyse and make accurate business decisions. She has a huge experience working in customer service business, where she developed and improved communication, time management and team working skills. Huge sense of responsibility and hardworking helps her to achieve goals on any position she holds.
Working as a personal manager at New Life, Ekaterina coordinates the Russian speaking intended parents. Her previous experience working with clients from different background as well makes her professional advisor with some extra personal touch.
She is always there to respond to patients’ queries via Email, or Telephone any time of the day. Ekaterina makes sure all questions are fully answered in a timely and accurate manner.
Languages: Russian, English, Georgian
Liliana has extensive experience in sales and customer service, for many years she has collaborated in major international financial, service and technology companies. He has a high sense of responsibility, passion and commitment that she applies working everyday with surrogate mothers, maintaining close contact at all time. Liliana speaks Spanish and English perfectly.
As a Physician who graduated from Anáhuac México University, Karla has acquired experience and knowledge in the correct treatment and communication with patients, which has trained her as a responsible and empathetic professional, making her an ideal coordinator for our patients.
As coordinator of Surrogate Mothers and Egg Donors at New Life Mexico, Karla accompanies and advises our candidates during their preparation in both programs, maintaining close contact with other coordinators to fulfill the dream of a successful pregnancy.
The skills developed throughout her hospital training give Karla a high level of solution and quick response to daily situations, generating our programs to be successfully achieved.
Languages: English and Spanish
Estrella has developed in the medical field as an administrative assistant in a biomedical company and in-hospital support for cancer patients, where she got motivated to do more for people in need. Estrella is currently studying a bachelor of science in education, her inspiration is her family and her goal is to make this a better place, raise awareness and help others.
As as an egg donor and surrogate mother coordinator of New life Mexico, Estrella is the best contact for surrogate mothers and egg donors. She finds the process very rewarding and works with big enthusiasm and inspiration. She coordinates and manages the database of egg donors and surrogate mothers and always has accurate and timely advice regarding the potential candidates for the programs. She maintains close communication with all candidates and ensures their satisfaction. Therefore, Intended Parents can easily address her with any questions they may have during the program implementation with confidence that they will receive detailed explanations and assistance.
Darinka has a degree in Nursing in 2010 from the Autonomous University of Yucatan. She has 5 years of fertility experience performing functions as surgery nurse, egg donor coordinator and nurse coordinator.
As an egg donor and surrogate mother coordinator at New Life Mexico, Darinka manages the egg donor database and ensures its regular update. She coordinates and manages Mexican egg donors and surrogate mothers and always has accurate and timely advice regarding the potential candidates for the programs. Darinka maintains close communication with all candidates and ensures their satisfaction.
Darinka meets potential Candidates, interviews them, familiarizes them with program details and makes sure they feel confident, comfortable and safe at all times. Also she maintains close communication with Doctors.
Languages: Spanish, English
Grecia is an experienced administrator working with international companies developing administrative tasks and logistic processes. Before, She was coordinating the human resources department and was in charge of the internal processes.
As an Egg Donor and Surrogate Mother Coordinator, she is always making sure that surrogate mothers and egg donors receive the best attention in every step of the process making it easy, clear, and effective.
Grecia brings both compassion and experience to New Life Mexico with her hard work and motivation. Grecia finds the process very rewarding and works with big enthusiasm and inspiration. She maintains close communication with all candidates and ensures their satisfaction.