Mexico Team

Mariam Kukunashvili

Co Founder, New Life Global Network

Mariam was graduated from Tbilisi State Medical University with honor and was granted full government scholarship for further studies. Upon completing her 3 year residency program she continued her studies at Tbilisi State Medical University to pursue her Master Degree in Healthcare Management and Economics. In parallel to her post graduate studies, Mariam worked as a night shift nurse and later as a doctor at an Emergency Care Unit of Tbilisi Central Hospital.From 2003, Mariam works as a Regional Coordinator for EU supported project “Primary Health Care Financing Reform in Georgia”, where she has been supervising health care reform in the Country. After Health Care Reform Project, Mariam continues work at various EU and USA Embassy funded projects: “Palliative Care’, Poverty Reduction”, US Embassy programs on “Sustainment and Stability Operations program”, “Bioweapon’s Threat Reduction Program”.
From 2008, Mariam came to Fertility sphere with her own history of infertility struggle. She suffered from endometriosis for a long time. She underwent 11 unsuccessful IVF attempts, and 4 surgeries, then one successful but ectopic pregnancy. The medical conditions lead her to turn to surrogacy. With the help of 2 wonderful surrogate mothers, she and her husband have a beautiful daughter and twin boys, born in 2011.

Mariam is principle author of the books “Surrogate Motherhood: The World Practice and Georgian Reality”, “Aging and Healthy Lifestyle” and Co Author of Surrogacy and Fertility book which was published by Cambridge University in 2016. She also writes articles and Blogs for various Georgian newspapers.

Mariam strongly believes, that every business has corporate Social responsibility, thus she funds In Vitro Fertilization (IVF) programs for certain number of Georgian infertile couples on a monthly bases. Moreover, she is a founder of charity organization New Life Fund assisting school children from vulnerable families via providing the monthly stipend for their studies and arranging study corners at home.

Mariam is extremely passionate about people who are dealing with infertility, as she has personally experienced the headache and disappointment associated with it. Mariam brings her remarkable clinical and personal experience to the New Life Global Network and leads the clinics with great commitment to its vision and goals.

Sophie Ukleba

Head of Personal Managers’ Department

As a highly trained professional in customer service and dedicated team member, Sophie is a great asset to New Life. In addition to a BA degree in Translation and Interpretation, Sophie holds a Master’s degree in Business Administration from UK. Having worked for prestigious London companies as a sales and marketing coordinator, Sophie has expertise that is essential to insuring the satisfaction of our intended parents. She has dependable experience that helps her guide our patients through the entire process of a surrogacy program with minimal stress.

Sophie has worked as Senior Sales Advisor at New Look, Marble Arch, London, as well as on Senior Team Leader position for the Dorchester Hotel, Mayfair in London.

Sophie is very eager to keep up with the latest trends in Business Administration. Most recently, she attended several prestigious conferences on Resource Management & Carrier Development, Business Process Management & Change, Leadership Challenges & Strategy Formulation.

As a Head of Personal Managers’ Department, after having 10 years experience working with New Life, Sophie is the first contact person receiving all enquiries from the parents. After collecting the relevant information from the parents and informing the parents about the options New Life can offer, Sophie hands over parents to assigned personal managers. Sophie monitors parents satisfaction and is approachable for the parents any time during the entire journey to ensure the promised expectations to the parents are met at full extend. Sophie is in charge of in personal managers’ training process and constantly strives for increase of their customer service skill sets.
Languages: English, Russian, Georgian

Eliso Shakarashvili

Personal Manager

Eliso is a well trained professional with the working experience in different international companies. She has been in customer service for more than ten years and developed her communication, time management and goal oriented skills. Eliso has held supervision and administration positions at The Dorchester Hotel, Mayfair and West Trend Apartments London, she also worked at one of the leading international insurance companies, Vienna Insurance Group, where she deepened her knowledge in customer service. Eliso holds the Bachelor degree in the interpretation and translation of the English language at Georgian Technical University and additionally she took the courses of Marketing, Advertising and Public Relation at one of the prestigious colleges in London, UK.

Eliso has been working at New Life for more than four years and is well aware in details and specifics characterizing the mission and vision of entire New Life. Working as a personal manager, Eliso is responsible for dealing directly with Intended Parents, managing and coordinating their inquiries and providing support in order to ensure their satisfaction. Eliso responds all initial questions in great detail, introduces available programs and handles negotiations for the final agreement for Intended Parents.

Eliso is considered as one of the most dedicated, enthusiastic and supportive team member of New Life with a high sense of responsibility.
Languages: English, Russian, Georgian

Nana Tskhondia

Personal Manager

Nana holds BA degree in English philology. She completed international studies at Folk High School in Denmark that helped her to be qualified as active and engaged member of society.
Being the Deputy Secretary General of Georgia Red Cross for 8 years, she has gained huge experience and skills in supervision, monitoring and management of programs.
As a personal manager at New Life, Nana introduces available programs to the intended parents, answers all the questions in accurate and timely manner and and handles negotiations for the final agreement. She is always attentive to every detail and prioritizes making everything as easy and pleasant as possible for our intended parents.

Languages: English, Russian, Georgian

Lika Oboladze

Head of Recruitment Department

Graduated from Ivane Javakhishvili Tbilisi State University, Lika holds BA degree in Psychology. She has more than 10 years of working experience in local, international and state organizations, as well as in NGO. Starting career as a customer service representative for an International company, she managed to become a CEO assistant in a short time.

Having a passion for working in Medical Service and communicate with patients, Lika decided to obtain Master Degree in Public Health Administration and Management. She worked as a deputy director in administrative field in one of the biggest hospitals in Tbilisi. After getting her Master Degree, Lika joined NCDC (National Center of Disease Control and Public Health) UNICEF funded project and she had to deal, control and monitor antenatal and perinatal clinics all over the country. She participated in various health conferences, meetings and trainings arranged by different organizations such as WHO, Statistics Sweden and University of Tromso (Norway).

After almost 5 years of working with New Life, she has been promoted to Head of the Recruitment Department. Working with teams in different countries remotely is multicultural and very interesting. Leading, guiding and managing the teams to bring the best base for implementing the programs is the main duty for Lika.

Languages: English, Russian, Georgian

Nini Apkhazava

Nini is a Head of Human Capital Department of New Life, where she is responsible for overseeing the development and implementation of human capital strategy.
She holds a Master Degree in Human Resource Management from Wroclaw University of Economics/Business and Otto-von-Guericke University Magdeburg.

Nini has about 10 years’ experience mostly working as a Human Resources leader and Business partner in a variety of industries of private sector (manufacturing, retail, building, horeca and hospitality).

Her professional experiences include executive level management, strategic program management, employee development, resource and budget forecasting, organizational development and employee relations.

Tina Nishnianidze

Personal Manager

Tina holds a Bachelor Degree in International Law and Diplomacy, graduated from University of Barcelona, and also holds a Masters Degree on Human Rights Protection and Globalization from Universidad Abierta de Catalunya (UOC).
She has more then 7 years experience as a customer service agent for American Airlines in Barcelona Airport. Also she was a member of Human Rights Head Office Cabinet and Centre for International Humanitarian Law of Red Cross in Catalunya. Worked closely with partner organizations in Barcelona in terms of protect support, operations, organizational development, capacity building, monitoring and evaluation. Participation in the creation of the programme of internal training in humanitarian diplomacy.

Working as a personal manager at New Life, Tina additionally coordinates the Spanish speaking intended parents. She is always ready to help with any situation via email and telephone at any time of the day.
Languages: Spanish, English, Russian, Georgian

Nia Nutsubidze

Personal Manager

Nia has multiple years of experience working in the Patients Coordination Department of the Caucasian Region at the Istanbul Florence Nightingale Hospital. Obtaining a Diploma in Journalism helped Nia to gain additional skills helping her to communicate professionally between patients and the clinic. She is an experienced professional who gained knowledge in the medical field as well as dealing with Patients and most importantly handling time management.

Nia is an extremely responsible, hardworking and empathetic person, which makes her an ideal patient coordinator.
Working as a personal manager at New Life, Nia coordinates the turkish speaking intended parents.

She is always there to respond to patients’ queries via Email, or Telephone any time of the day. Nia makes sure all questions are fully answered in a timely and accurate manner.

Languages: Turkish, Russian, Georgian

Ekaterina Milovidova

Personal Manager

Ekaterina Graduated Georgian Technical University and holds Bachelor degree of translator of English language. She started her carrier at one of the leading oil company as a customer representative and in a very short time promoted as a manager of the service center. Thanks to her work skills and dedication, Ekaterina again promoted and became Senior Sales Consultant.

She tried herself in multiple fields and always dealt with challenges successfully. Ekaterina can quickly grab new information, analyse and make accurate business decisions. She has a huge experience working in customer service business, where she developed and improved communication, time management and team working skills. Huge sense of responsibility and hardworking helps her to achieve goals on any position she holds.

Working as a personal manager at New Life, Ekaterina coordinates the Russian speaking intended parents. Her previous experience working with clients from different background as well makes her professional advisor with some extra personal touch.

She is always there to respond to patients’ queries via Email, or Telephone any time of the day. Ekaterina makes sure all questions are fully answered in a timely and accurate manner.
Languages: Russian, English, Georgian

Liliana Puente Meraz

Egg Donor and Surrogate Mother Coordinator

Liliana has extensive experience in sales and customer service, for many years she has collaborated in major international financial, service and technology companies. He has a high sense of responsibility, passion and commitment that she applies working everyday with surrogate mothers, maintaining close contact at all time. Liliana speaks Spanish and English perfectly.

Darinka Quintal

Egg Donor and Surrogate Mother Coordinator

darinka@newlifemexico.net

Darinka has a degree in Nursing in 2010 from the Autonomous University of Yucatan. She has 5 years of fertility experience performing functions as surgery nurse, egg donor coordinator and nurse coordinator.

As an egg donor and surrogate mother coordinator at New Life Mexico, Darinka manages the egg donor database and ensures its regular update. She coordinates and manages Mexican egg donors and surrogate mothers and always has accurate and timely advice regarding the potential candidates for the programs. Darinka maintains close communication with all candidates and ensures their satisfaction.

Darinka meets potential Candidates, interviews them, familiarizes them with program details and makes sure they feel confident, comfortable and safe at all times. Also she maintains close communication with Doctors.

Languages: Spanish, English

Grecia Pollette Rodriguez Lopez

Egg Donor and Surrogate Mother Coordinator

Grecia is an experienced administrator working with international companies developing administrative tasks and logistic processes. Before, She was coordinating the human resources department and was in charge of the internal processes.

As an Egg Donor and Surrogate Mother Coordinator, she is always making sure that surrogate mothers and egg donors receive the best attention in every step of the process making it easy, clear, and effective.

Grecia brings both compassion and experience to New Life Mexico with her hard work and motivation. Grecia finds the process very rewarding and works with big enthusiasm and inspiration. She maintains close communication with all candidates and ensures their satisfaction.

Alejandra Enriquez

Patient Coordinator

With her vast experience over more than fifteen years in the area of customer care, Alejandra serves as our patients´ coordinator in a warm and personalized way. She is in charge of being in direct contact with our local and international intended parents. Always assisting and providing information about the different programs for fertility treatments. This and other concerns that could arise during the process of this beautiful and important journey ensure the quality and satisfaction of our service.

Her empathy, care, dedication, and daily commitment are in solidarity with the dream of our patients to become parents.

Martha Margarita Sanchez

Administrative Manager

Martha is a professional with a humanistic approach, oriented towards results and making processes more efficient, seeking the satisfaction of our patients in their life experiences at Fertility Clinic Américas.

She is a graduate of the Institute of University Studies with a degree in Psychology, is currently pursuing a master's degree in Organizational Psychology and also has a degree in Accounting endorsed by the Autonomous University of Querétaro.

Martha is a well-qualified manager in business administration and has more than 10 years of experience in the financial and administrative areas.

Languages: Spanish and English

Brian Herrera

Financial Administrator

With more than twelve years of experience in the financial, accounting, and tax areas, Brian has grown professionally in the Mexican southeast, passionately getting involved in the planning of tax strategies and the financial development of each company in which he has worked.

With a love inherited from his father for accounting, he settled 10 years ago in the state of Quintana Roo in search of exploiting and increasing his capabilities, and he had the opportunity to work in the financial team of one of the most exclusive five-star boutique hotels of the Riviera Maya, the Esencia Hotel, as auditor in charge of the revenue area, as well as collaborate with one of the strongest accounting firms in Mérida Yucatan, the DGH firm, in its subsidiary in the state of Quintana Roo, México.

He joins the New Life financial team in 2024 with the objective of increasing internal control of finances through the implementation of the necessary processes for the correct management of funds, cost analysis, and debt extinction, all in harmony with the guidance of the financial team at the headquarters.

Ramses Herrera

Maintenance / Driver

Ramses has more than 10 years of experience in the maintenance area, he is in charge of the area and errands at Fertility Clinic Mexico where he is in charge of verifying that FCA's fixed assets are in optimal conditions for their use and provide our patients and collaborators with a comfortable and safe environment. Ramses has a degree in industrial engineering from the Technological University of Cancun. He also has 7 years of experience in refrigeration, A/C, low and medium voltage electricity, plumbing, knowledge in (I.T.), fire control and prevention.

Valeria Vielma Bello

Sales Coordinator/Follow Up

Valeria, originally from Acapulco, graduated with a Bachelor's degree in Marketing from the Anahuac University of Cancún. She has extensive experience in Customer Service, mainly in the Tourism Industry where she has developed her professional career. She is fascinated by being in contact with nature, dancing, traveling and meeting people from different parts of the world. She is a Consciousness Facilitator, supporting people to create and enjoy a more relaxed life with infinite possibilities.

Her enthusiasm, attitude, commitment, attention to details and empathy generate trust in people, creating an excellent relationship with clients.

Leny Zenteno

Executive Manager of New Life Mexico

Leny got her Marketing bachelor's degree from ITESM University. And then studied at ESEUNE, where she obtained her Global MBA in Business Administration. Her program empowered her to engage with diverse cultures and enriched her academic experience with a stint at Georgetown University. Leny has amassed a wealth of experience working in diverse industries and with international corporations. This has honed her customer service skills and enabled her to cultivate an exceptional customer-centric approach.

Leny brings to the Mexico branch a humanist approach that underscores her passion for her work. She is keenly focused on understanding the unique needs of our intended parents as well as the team's. She is dedicated to delivering an excellent customer experience and prides herself on her ability to listen attentively to our client's needs.

Osiris Morales

ED/SM Recruiter

With her own story as surrogate mother and years of dedicated customer care experience, Osiris specializes as a recruiter, providing assistance, ensuring clarity and support to the surrogate mothers and egg donators at every step of the fertility treatments. Her remarkable empathy and emotional intelligence shine through as she recounts the incredible experience she had during her time with New Life, where she made dreams a reality.

Melissa Colin

Pregnancy Care Coordinator

Melissa Colin is a dedicated and passionate professional with a solid background in international business. Born with a global vision in mind, she found her calling in the world of international trade from an early age.

Melissa completed her studies in International Business at the Universidad del Valle de México (UVM), where she excelled in her dedication and academic excellence. During her time at university, she not only acquired theoretical knowledge but also developed practical skills that prepared her for the world of work.

With over 8 years of work experience, Melissa has worked in various international companies, where she has held key roles in project management and achieving business objectives. Her commitment to human quality is reflected in her approach to teamwork and her ability to cultivate strong interpersonal relationships.

The international companies she has worked for have provided her with the necessary tools to effectively develop projects and achieve required goals. Her strategic focus and ability to adapt to changing environments have been crucial to her professional success.

Outside of work, Melissa enjoys exploring new cultures, traveling, and learning languages. Her passion for cultural exchange is reflected in her work, where she values diversity and inclusion as fundamental pillars for business success.

Gabriela Bermundez

ED/SM Recruiter

Born in Caracas, Venezuela, graduated as a classical ballet dancer and studied accounting and taxes. Living in Mexico since the age of 19, working in an international modeling agency as a Scouter, in charge of public and commercial relations between agencies in the country and agencies in the United States, Europe and Asia, carrying out the international positioning of successful models for two years. Then working in the hotel sector for five years between Playa del Carmen and Cancun specifically in the area of customer service, control and quality of service and sales.

Marisa Miranda Gomez

Marketing Specialist

Miranda is a dynamic and bilingual digital marketing specialist with over five years of enriching experience in the field. Armed with a Bachelor's degree in Art from Universidad Veracruzana, a Cambridge International House degree in English Communications, and a Bachelor's degree in Digital Marketing and Social Media from Universidad Henbord. Her professional voyage has been marked by impactful roles in renowned companies. Currently serving as a Marketing Specialist at New Life Mexico, she has worked with brands such as Abasolo, Nixta, and Ojo de Tigre as a copywriter, Chula Moda Latina, La Coyota, Disney, National Geographic, SiriusXM, and Freeform, etc as a Social Media Specialist. She specializes in crafting compelling narratives that resonate with diverse audiences, driving growth, and bolstering brand awareness. Miranda's forte lies in curating engaging content for various social media platforms, coupled with a knack for executing results-driven strategies that yield tangible outcomes. Her multifaceted skill set is underpinned by a plethora of certifications, including Social Media, Content Marketing, Inbound Marketing, and AdWords. Fluent in both Spanish and English, she possesses a keen eye for detail, coupled with proficient copywriting and editing capabilities. From developing comprehensive marketing plans to harnessing the power of SEO and SEM, Miranda thrives on navigating the digital landscape with finesse.

Rossy Najera

Follow up /patient coordinator

Rossy has held positions in customer service, sales, administration, and human resources management for multiple companies in Cancun and the US. In a short period of time, she advanced from her position as a sales representative and customer service manager to supervisor and management, enabling her to take charge of both the sales and customer service team. As a customer service representative, she consistently obtained great feedback for the services rendered and consistently achieved the company's goals while working in sales.

She has participated in numerous trainings and seminars for leadership, psychology, human relationships, and sales and customer service management in order to grow professionally. As a result, she constantly strives to stay up do date with the standards set internationally.